Do you accept returns?

Our goal is to help you find the best products for your skin and lifestyle. We hope that you are fully satisfied with our products, but realize that there are some instances where a product might not be the right fit. If you don’t enjoy your first package from Naked & Thriving and are a U.S. customer, let us know so that we can help return or exchange your products within 30 days of receipt by emailing us at hello@nakedandthriving.com, or using the contact form to obtain a prepaid return label for your purchase.

The returned items must have at least 50% or more of the product left in the bottle in order to qualify and must have been purchased through www.nakedandthriving.com. We cannot accept nearly empty containers, or containers filled or tampered with other products for refund or exchange. Complimentary gifts with purchase items must be included to be eligible for a refund.

– Please note that for the U.S. we are not able to refund original shipping charges as these are paid directly to the carrier.

– All returns must be received at our facility within 2 weeks of the return label being emailed, otherwise, we will not be able to authorize the full refund.

International Returns

If you are outside of the U.S., please be aware that return shipping costs are not covered by Naked & Thriving at this time. Contact Us for return authorization and instructions.

TERMS + CONDITIONS

– Only products purchased on nakedandthriving.com may be returned for a refund.

– We do not offer exchanges to international locations.

– We cannot accept nearly empty containers, or containers filled or tampered with other ingredients for refund or exchange.

– Shipping fees, customs/duties, gift-wrapping services, or any additional fees are not eligible for refunds.

– We cannot accept partial returns or exchanges for bundle sets.

– You must return the complete set for a refund.

– We are not responsible for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot refund or accept a return.