Domestic
U.S. Standard Shipping is free for orders over $50. For orders under $50, shipping is $5. Orders typically arrive in 1-2 weeks from the date they are ordered.
All shipments to APO, FPO, and DPO addresses are considered domestic shipments that are transferred and sent via USPS. Due to military handling time, delivery to some destinations may take up to 21 days.
International
International shipping varies by country. Orders typically arrive in 1-2 weeks from the date they are ordered. International orders are sent via DHL or USPS International depending on location.
Customs, Duties, and Taxes
All international orders may require a signature upon receipt. Note that the carrier does not consider weekends and holidays to be business days.
International orders are shipped duties and taxes paid unless expressly notified otherwise.
Please note that the threshold for duties and taxes in Australia & New Zealand is 1,000 AUD & 1,000 NZD respectively so most orders do not incur duties & taxes.
WE ARE NOT RESPONSIBLE FOR REFUNDS OR REPLACEMENTS IF:
– Packages are refused due to high duties and taxes.
– Packages are refused by the customer upon delivery.
– Packages are not picked up by the recipient at the holding facility.
– Packages cannot clear customs because of restrictions.
– Items are missing because they are confiscated by customs.
– The package has an inaccurate or incomplete address.
– The order is en route.
– The package is subject to issues with the carrier, including, but not limited to, packages that are stolen, marked as delivered but not received by the customer, marked as undeliverable, or returned to the sender.
– The requested return or exchange is for The Full Travel Set and/or free gifts included in the order at no charge.
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