Zarah Ferrari
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Recent activity by Zarah Ferrari-
When will it arrive?
United States Orders are shipped out Monday – Friday. Most orders arrive within 5-7 business days, however, with the ongoing pandemic we are seeing shipping times of 1-2 weeks. If there is an issu...
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What is the difference between the Prevent Anti-Aging Face Oil and the Rejuvenate Restorative Face Oil?
The main difference between the two oils is that Prevent is formulated to inhibit the appearance of signs of aging from forming, while Rejuvenate works to reduce signs of aging that can already be ...
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Why is my credit card not working?
The most common reason for a credit card failing is that the CVC code, a 3 or 4 digit code usually located on the back of your card, was input incorrectly. Please also ensure your zip code was ente...
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How do I use the Renew Resurfacing Night Serum?
Our serums and oils can be applied both day and night, with the exception of Renew! We recommend using Renew only at night, as the alpha-hydroxy and glycolic acids that can make skin sensitive to t...
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Why have I not received emails?
You will receive an order confirmation email shortly after placing your order, as well as another email with tracking information once your order has shipped. If you do not receive these, please ch...
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What is the recommended day and night routine?
Most of our products can be used day or night. That said, we only recommend using the Renew Resurfacing Night Serum at night, as the glycolic and alpha-hydroxy acids can make skin more sensitive to...
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Do you test on animals?
No. Nope. Nah. Never…how many more ways can we say this? We do not test our products on animals, only willing humans. We are Leaping Bunny certified as well.
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Can I use these products around my eyes?
Most of our products can be used around the eye area. We do not recommend around using the Renew Resurfacing Night Serum around the eye area. It contains alpha-hydroxy and glycolic acids, both of w...
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Do you accept returns?
Our goal is to help you find the best products for your skin and lifestyle. We hope that you are fully satisfied with our products, but realize that there are some instances where a product might n...
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Can I use these products if I am pregnant or breastfeeding?
We formulate all of our products with extremely gentle botanicals that many of our customers use throughout pregnancy and while nursing. That said, we believe that every person and pregnancy is dif...